Senior Meeting & Events Sales Manager
Req ID: 37999
Category: Sales & Marketing
Job type: Full-Time
Subsidiary: Sportservice
The opportunity
Delaware North UK is hiring a full-time Senior Meeting & Events Sales Manager, based at London Stadium as the primary focus, and Wembley Stadium, both in London. Between these iconic locations, there’s never a boring day in the office; you will be maximising diverse business opportunities, creating pipeline opportunities and networks for future locations, proactively increasing visibility opportunities of our venues for non-event day business, and producing a robust Meeting and Events business plan for all Delaware North UK locations. If you are the strong leader we are looking for, ready to coach and motivate the sales team, building confidence, moral and trust amongst team members, kick off the next step in your career, join our valued team and take a shot at your best job yet.
Pay
Competitive
Pay
The expected pay for this role is Competitive
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in dynamic workplaces that have been busy hosting major sporting events and concerts in 2024, including West Ham United in Premier League football, the English National Football teams, MLB London Series, UEFA Champions League Final, Taylor Swift, Foo Fighters, and Burna Boy; there’s more excitement coming in 2025, where amongst musical icons Iron Maiden, Oasis, Linkin Park, Coldplay, Lana Del Ray, Guns N’ Roses, and Sam Fender taking the stage, it will be our biggest year yet
Help us delight the world by applying today.
What will you do?
- Represent London Stadium and Wembley Stadium within the UK and overseas, increasing the profile of the venues at key industry events, as well as managing and developing the Business Account Managers, ensuring individual sales projects and targets are achieved
- Manage and analyse KPIs on sales activity, and competitor market trends to provide the M&E Director recommendations for adjustments to the sales and marketing plan
- Support site event planning to deliver optimum services by maximising room occupancy, managing client inquiries, ensuring accurate client data, and overseeing contracts and deposits
- Develop and execute business development and marketing strategies, including online and offline campaigns, to drive lead generation, client retention, and revenue growth across target markets and key accounts
- Build and maintain strong client relationships, conduct regular sales visits, ensure adherence to invoicing procedures, and driving continuous improvements
- Ensure Delaware North UK’s compliance with the contractual obligations of Wembley National Stadium Ltd and London Stadium 185 in relation to non-event day sales, as well as all Health & Safety regulations and safe working practices as per Delaware North, Wembley National Stadium Ltd, and London Stadium 185 policies and standards of excellence
More about you
- 5+ years’ relevant experience, with experience in sales
- Knowledge of the industry, preferably within a hospitality or catering environment, with a strong service orientation and customer focus
- Highly motivated, personable, confident self-starter, with a proactive attitude and driven for success
- Ability to travel to work at London Stadium 3 days a week, and Wembley Stadium 2 days a week
Who we are
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 – 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing two nights of Foo Fighters, with Burna Boy also returning for the second summer in a row in 2024. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
QUIÉNES SOMOSBENEFICIOSRECORRIDOS DE LOS MIEMBROS DEL EQUIPODIVISIONESLOCALIZACIÓN DE PUESTOS DE TRABAJO
BENEFICIOS RECORRIDOS DE LOS MIEMBROS DEL EQUIPO RESUMEN DE LOS CHEFS® VIDA CULINARIA LOCALIZACIÓN DE PUESTOS DE TRABAJO

Basado en una fundación de familia y hospitalidad
Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.




Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.
Encuentre conexión, propósito y crecimiento en Delaware North.

Basado en una base de familia y hospitalidad
Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.




Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.
Encuentre conexión, propósito y crecimiento en Delaware North.
Beneficios de EE. UU.
Todos los miembros del equipo tienen derecho a sentirse cómodos, seguros y protegidos en el trabajo. Vea lo que incluye su paquete de beneficios de Delaware North.

Employee
assistance program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Paid time off
and holidays
For eligible team members

Performance
bonuses
For eligible team members

Paid parental
bonding leave
For eligible team members

Employee discounts
(varies by location)
For eligible team members

Weekly
pay
For hourly team members
U.K. benefits
Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay
Casual and hourly team members

Training and
development
with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)
for permanent team members

Favorable pension
contributions
for permanent team members

Employee discounts
and perks
Access to Drewberry App
Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program
Hourly benefits

Weekly
pay
For hourly team members

Employee discounts
(varies by location)
For eligible team members

Employee assistance
program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members
Salaried benefits

Employee
assistance program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Paid vacation days and holidays
For eligible team members

Performance
bonuses
For eligible team members

Paid parental
bonding leave
For eligible team members

Employee discounts
(varies by location)
For eligible team members
Casual benefits

Competitive
weekly pay

Training and
development

Flexible work
schedules

Work at some of the world’s coolest venues
Permanent benefits

33-day holiday allowance
(including bank holidays)

Favourable pension
contributions

Employee discounts
and perks

Training and
development
Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program
Salaried benefits

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Employee assistance
program
For all team members

Time off
and holidays
For eligible team members

Referral
bonuses
For all team members
Hourly benefits

Weekly
pay
For hourly team members

Employee discounts
(varies by location)
For eligible team members

Employee assistance
program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members
Salaried benefits

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Employee assistance
program
For all team members

Time off
and holidays
For eligible team members

Referral
bonuses
For all team members
Hourly benefits

Weekly
pay
For hourly team members

Employee discounts
(varies by location)
For eligible team members

Employee assistance
program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members
Salaried benefits

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Employee assistance
program
For all team members

Time off
and holidays
For eligible team members

Referral
bonuses
For all team members
Hourly benefits

Weekly
pay
For hourly team members

Employee discounts
(varies by location)
For eligible team members

Employee assistance
program
For all team members

Referral
bonuses
For all team members

Flexible work
schedules
For all team members

Training and
development
For all team members
Salaried benefits

Health, dental, and
vision insurance
For eligible team members

401(k) with up to
4% company match
For eligible team members

Employee assistance
program
For all team members

Time off
and holidays
For eligible team members

Referral
bonuses
For all team members
Recorridos de los miembros del equipo
RESUMEN DE LOS CHEFS®
Delaware North se enorgullece DE ofrecer un programa para culinarios emergentes que buscan desarrollar sus habilidades y progresar en sus carreras. Creado en asociación con el Culinary Institute of America, CHEFS (Culinary & Hospitality Excellence for Future Success) ofrece tutoría, capacitación y cursos prácticos de chef ejecutivo que dan como resultado la certificación ProChef I y un camino claro hacia el éxito profesional.
La vida en Sportservice
Si le encantan los deportes, le encantará la oportunidad de atender a los fanáticos emocionados en las suites, trabajar detrás de escena o administrar concesiones. Cada día promete la diversión y la emoción de un emocionante juego, partido, concierto u otro evento especial. Forma parte de un equipo que ofrece experiencias memorables en entornos dinámicos y de ritmo rápido, emoción garantizada.
Vida en Parks & Resorts
La vida es una aventura, y eso es especialmente cierto al trabajar en nuestra división de Parks & Resorts. Ya sea rodeado por las impresionantes vistas de las cataratas del Niágara o la serena belleza de Shenandoah, los días de los miembros de nuestro equipo están llenos de asombro y emoción. Mira los videos para echar un vistazo a cómo es trabajar en estos increíbles lugares. Desde momentos inolvidables hasta paisajes impresionantes, es más que un trabajo.
Vida culinaria








UK team member life








Life here
Serving fans at the AFL Grand Final. Offering a warm welcome at Auckland Airport. Sharing the beauty of the Great Barrier Reef at Lizard Island. Delaware North team members in Australia and New Zealand help create unforgettable moments every day. Be part of a team dedicated to making each guest experience truly exceptional across world-class airports, stadiums, resorts, and casinos.







